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Industry · insurance brokers and agencies

Insurance client book and claims

iERP for insurance brokers and agencies joins the client book and claims: the CRM holds every client with their policies and renewals, Support handles each claim as a ticket with its deadline and Automation alerts you to what falls due and what gets stuck. You check it all from your Claude or ChatGPT.

Industry From claim to closed claim 3 modules · one workflow
How the information flows
  1. 01 · CRM

    Insured client

    InPolicy in the book

    OutPolicies and renewals

  2. 02 · CRM

    Renewal coming up

    InPolicies and renewals

    Out30-day alert

  3. 03 · Support

    Claim reported

    In30-day alert

    OutTicket with its deadline

  4. 04 · Support

    Documents requested

    InTicket with its deadline

    OutClient's photos and quote

  5. 05 · Automation

    Automatic alert

    InClient's photos and quote

    OutReminder if something is missing

  6. 06 · Support

    Claim handling

    InReminder if something is missing

    OutInsurer's response

  7. 07 · Support

    Claim closed

    InInsurer's response

    OutClient informed

  8. 08 · Automation

    Follow-up

    InClient informed

    OutClosing email to the client

  9. 09 · CRM

    Book up to date

    InClosing email to the client

    OutClient history updated

One record from start to finish: nothing is typed twice · Sample data

01

The client book, in one conversation

Management asks and the assistant crosses CRM, Support and Automation: this month's renewals, stuck claims and clients waiting for an answer.

Your assistant · connected to iERP

Which claims have had no movement for more than ten days, and which policies renew in November?

  • → support · open claims
  • → crm · November renewals
  • → automation · scheduled alerts

Three claims are stalled waiting for documents from the client. 42 policies renew in November. Shall I send a reminder to the three clients?

Yes, go ahead Review

3 reminders sent

Sample data

Support / Queue per handler · week 44 Home claims
Claims closed37
On time95 %
StalledWed · Pol

Sample data

03

Claims, moving

Each handler works their claims queue and each one is measured against its deadline. You see which file is stalled and why before the client calls.

04

Client book and claims. One price.

Indicative price · excl. VAT
  • CRM €15 / month
  • Support €15 / month
  • Automation €15 / month
  • Volume discount · −10% −€4
  • Users · 10 €50 / month
  • Connector to your AI (MCP) Included
Indicative price

This industry's modules, 10 users and the connector to your AI, per month.

€91/ month

Paying annually: €72 per month.

Every user costs the same, whatever they use. Prices exclude VAT.

05

Frequently asked

Which modules does a broker need?

CRM for the client book, Support for claims and Automation for alerts. Support relies on CRM, so they go together.

Does it alert me to renewals?

Yes. An Automation rule can alert you to the policies coming up for renewal and prepare the contact with each client.

Can I request documents from the client from the ticket?

Yes. The ticket keeps whatever the client sends you and, if something is missing, an automatic alert reminds them.

What do I need to connect my assistant?

Your Claude or ChatGPT and the connector address, which we give you when you create your account. Each person signs in with their iERP user, via OAuth or a personal token.

From claim to closure, without missing an alert.