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Industry · car dealers, workshops, vehicle distribution

Automotive sales, after-sales and invoices

iERP for the automotive sector joins sales and after-sales: the CRM tracks every opportunity through its pipeline, Finance invoices and follows payment, and Support treats each after-sales incident as a ticket with its deadline. The client is the same everywhere and you check it from your Claude or ChatGPT.

Industry From opportunity to after-sales 3 modules · one workflow
How the information flows
  1. 01 · CRM

    Opportunity opened

    InWeb enquiry

    OutClient and vehicle of interest

  2. 02 · CRM

    Test drive and offer

    InClient and vehicle of interest

    OutProposal sent

  3. 03 · CRM

    Sale closed

    InProposal sent

    OutOpportunity won

  4. 04 · Finance

    Invoice issued

    InOpportunity won

    OutVehicle invoice

  5. 05 · Finance

    Paid

    InVehicle invoice

    OutPayment reconciled

  6. 06 · Support

    After-sales incident

    InPayment reconciled

    OutTicket with its deadline

  7. 07 · Support

    Technician assigned

    InTicket with its deadline

    OutDiagnosis recorded

  8. 08 · Support

    Resolved

    InDiagnosis recorded

    OutClient notified

  9. 09 · CRM

    History up to date

    InClient notified

    OutSale and after-sales on file

One record from start to finish: nothing is typed twice · Sample data

01

The showroom, in one conversation

Sales management asks and the assistant crosses CRM, Support and Finance: opportunities going cold, open incidents and sales still awaiting payment.

Your assistant · connected to iERP

Which opportunities have gone more than a week without contact, and who owns them?

  • → crm · open opportunities
  • → crm · last activity
  • → support · client incidents

There are seven; four belong to Iván Soto. One of them also has an open after-sales incident on their previous vehicle. Shall I prepare a summary per salesperson?

Yes, go ahead Review

Summary sent

Sample data

Support / Queue per technician · week 44 After-sales
Incidents closed41
On time93 %
At riskWed · Pol

Sample data

03

After-sales, up to date

Each technician works their incident queue and each one is measured against its deadline. You see which client has waited too long before they call again.

04

Sell and serve. One price.

Indicative price · excl. VAT
  • Finance €15 / month
  • CRM €15 / month
  • Support €15 / month
  • Volume discount · −10% −€4
  • Users · 10 €50 / month
  • Connector to your AI (MCP) Included
Indicative price

This industry's modules, 10 users and the connector to your AI, per month.

€91/ month

Paying annually: €72 per month.

Every user costs the same, whatever they use. Prices exclude VAT.

05

Frequently asked

Which modules does a dealer need?

CRM for sales, Support for after-sales and Finance for invoicing. Support relies on CRM, so they go together; you can add Finance whenever you like.

Does it work as workshop software?

It does not replace workshop software with repair orders and parts. It tracks each after-sales incident with its deadline and history.

Can I see the sale and the after-sales of the same client?

Yes. The client record brings together their opportunities, invoices and incidents, and your assistant summarises it whenever you ask.

What do I need to run it from my assistant?

Your Claude or ChatGPT and the connector address, which we give you when you create your account. Each person signs in with their iERP user, via OAuth or a personal token.

From sale to after-sales, with the same client.