Diary and availability
It will show which slot is free and which is not in real time, and close the door on double bookings.
The real-availability diary we do not have yet, on top of the customers and the invoicing we do.
Bookings is an iERP module in development: it will cover the diary, bookable spaces and resources, enrolments with places and waiting lists, and the real-time availability that prevents double bookings. It cannot be activated in any workspace yet. Today the customer who books lives in CRM, the payment in Finance and the complaint in Support.
What it does
Written in the future tense on purpose: this is what the module will solve once it exists, not what it does today.
It will show which slot is free and which is not in real time, and close the door on double bookings.
It will treat rooms, equipment and people as bookable resources, with their rules and their set-up times.
It will handle places, waiting lists and confirmation for anyone signing up to a session or a course.
It will hand the delivered session over to Finance to invoice, without keying in the customer or the amount again.
How the AI runs it
Once Bookings is in production you will be able to move the diary by talking to it. Today the agent already answers for the customer, the payment and the complaint.
The agent reads, proposes and asks for confirmation before writing, and every action is logged in the audit trail as an AI action. This module's own actions will ship with the module.
Which customers have sessions closed this month and which are still unpaid?
crm.cliente_listar customers in the period
Here are the customers for the period from CRM, and I have drafted the invoice with Finance for you to review. The real-availability diary and enrolments will come with this module.
Works with
Whoever books is already a CRM customer, whatever is charged is already a Finance invoice, and whatever goes wrong is already a Support ticket. All three are in production and share database, permissions and agents with the module still to come.
On the roadmap
The whole module is missing: there is no diary or resource calendar in production and Bookings cannot be activated in any workspace. The customer, payment and aftercare side does exist today, spread across three working modules.
What people ask before deciding.
Not yet with an availability diary. The customer, the quote and the invoice for a session already run on CRM and Finance, but the calendar of spaces and resources is what Bookings will bring, and it is in development.
Half an hour with your real diary. In the meantime, the Professional plan already includes CRM, Finance and Support, which cover the customer, the payment and the aftercare.